Questions About Your Order
- Ask a question about your order >
- Ask a question about home delivery >
- Contact whateverhappens >
- If you suspect a fault with your large screen TV over 24" >

Ask a question about your order
The simplest way to get in touch with our Customer support team is via the Contact us facility located on the 'Customer services' page.
Alternatively if you have any questions about a purchase, an after sales query or simply wish to give us some feedback, you can call us on 0844 561 0000 and select from the following 4 options:
1. For details of local stores including address and opening hours
2. To talk to our team about buying a product or to reserve an item at your local store
3. If you are expecting a delivery or any other aspects of our delivery service
4. Any other service including product faults and repairs or other after sales service
2. To talk to our team about buying a product or to reserve an item at your local store
3. If you are expecting a delivery or any other aspects of our delivery service
4. Any other service including product faults and repairs or other after sales service

Ask a question about home delivery
Call our home delivery helpline on 0844 561 7000
Opening hours:
Mon–Fri: 8am–8pm
Sat: 8am–6pm
Sun: 9am–6pm
Contact whateverhappens
Call whateverhappens on 0800 587 8787
Opening hours
Mon–Fri: 8am–8pm
Sat: 8am–6pm
Sun: 9am–6pm
If you suspect a fault with your large screen TV over 24"
We have a dedicated support team who will be able to assist you should you suspect a fault with your TV within your warranty period. Please call them on 0844 561 0000 for advice:
Opening hours
Mon–Fri: 8am–8pm
Sat: 8am–6pm
Sun: 9am–6pm
