Services

• Help with your order >
• Ask a question about home delivery >
• Contact whateverhappens >
• Supplier contact details >

Help with your order

We have one of the largest customer contact centres in electrical retailing. Our team is dedicated to help support you before and after you place your order – 7 days a week.

Ask a question about your order

For an immediate response to any questions you have about a purchase, after sales query or to give us some feedback, please contact our Customer Services Team on 0844 561 0000 and select from the following 5 options:

• For details of local stores including address and opening hours
• To talk to our team about buying a product or to reserve an item at your local store
• If you are expecting a delivery or any other aspects of our delivery service
• Any other service including product faults and repairs or other after sales service
• For any other queries

Or you can log into My Account and use the Contact Us facility

Ask a question about home delivery

Call our home delivery helpline on 0844 561 1234

Opening hours:

• Mon–Fri: 8am–8pm
• Sat: 8am–6pm
• Sun: 9am–6pm

Contact whateverhappens

Call whateverhappens on 0844 561 1234

Opening hours

• Mon–Fri: 8am–8pm
• Sat: 8am–6pm
• Sun: 9am–6pm

Supplier contact details

For contact information for products from some of our most popular brands: