KNOWHOW™ DELIVERY SERVICES
We’ll deliver your product at a time to suit you on behalf of PC World.
The key to our delivery service is flexibility; you can choose your delivery in the morning or the evening and even over the weekend – just select an option to suit you. Our first delivery is made at 7am and last at 8pm and we will always phone you 30 mins before we are due to arrive.
KNOWHOW - SUPPORTING YOU EVERY STEP OF THE WAY
You’ve probably seen the Knowhow logo around our stores or on our uniforms, and you may be wondering what it’s all about. Simply put, Knowhow is our commitment to giving you the best possible service – something that doesn’t stop once you walk out of our stores.
KNOWHOW™ is the new face of technology service and support – we want you to be able to enjoy your new product for years to come. From getting it home and setting it up, or helping you get the most from your technology we are here to help with our knowhow. If your product lets you down, we can get you back up and running again.
You can find KNOWHOW™ at PC World ready to offer friendly help and advice, we’ll be there to deliver and install your new TV, washing machine or fridge freezer. We’re at the end of the phone 24/7 or online with loads of useful hints, tips and guides. Whichever way you want to get in touch, we promise you this – we’ll talk to you like a human being and won’t use a lot of tech speak.
You can also find us online: http://www.knowhow.com/
WE'VE CREATED A RANGE DESIGNED TO HELP YOU OUT
You can browse our free online Knowledge Base – an ever-growing source of information filled with hints and tips that help you get the most out of your products. The guides cover everything from computer maintenance to photography and even finding the water hardness settings for your dishwasher. Many articles let you know about features you may have missed or show you the best way to look after your product so it lasts even longer, saving you money on repairs and replacements.
Find out more here: Knowhow Knowledgebank
SERVICES TO SAVE YOU STRESS
For added convenience and peace of mind, we have a comprehensive range of Knowhow services for every stage in your product’s life. From delivery and installation options through to repair and replacement plans, our experts are on hand to make everything easier. With some products we can even take your old model away and recycle it, for free, when we install your new one! It’s all designed to save you time and hassle.
- Deliver & Install – we deliver the big stuff from PC World and get you connected and plumbed in.
- Setup & Upgrade – don’t wade through confusing manuals. We can get your gadgets setup and working in no time.
- Repair & Protect – if something breaks don’t panic. Our state of the art repair lab and nationwide technicians can get you back on the road.
- Help & Support - the KNOWHOW™ team is ready and waiting to give you friendly, expert advice and guidance over the phone or online. We never sleep so call us whenever you need us.
NOT A PC WORLD CUSTOMER?
No problem, we can still help with loads of stuff and you can access our useful guides and tutorials at KNOWHOW.com. Give us a call or visit us in store to see how we can help you.