CARE PLANSbrought to you by
We want you to enjoy using your new camera or camcorder for years to come. Your manufacturer’s product guarantee provides cover for mechanical and electrical breakdown but will be limited to a year and may not cover parts or breakdown through mishap.
One of the best ways of protecting your camera or camcorder now and in the future is with a Care Plan; providing peace of mind should the worst ever happen.
Alternatively, if your camera or camcorder costs less than £150 you can purchase Instant Replacement. To find out more click here.
- Protection against breakdown or mishap
- We’ll fix or replace with new
- 24/7 freephone help & advice
- Worldwide protection
Ask yourself these few simple questions:
Will you take your camera out and about and abroad often?
Do you agree the cost of fix or replace a camera is expensive?
Will you be using your camera in all kinds of environments
If required, would you want an experienced engineer to fix your camera?
If your answer is yes to any of the above, don’t leave things to chance. A Care Plan will give you the assurance you need should anything go wrong.
See the table below for the key benefits of the plan.
|Protection against breakdown |
Whether it’s frozen or a faulty zoom, if your camera or camcorder breaks, we’ll fix it.
| Protection against mishap |
We don’t expect you to wrap your camera or camcorder in cotton wool. If your product suffers a mishap, we’ll fix it.
| Fast fix |
We’re so confident we can repair your product quickly we’ve made a promise – if we fail to fix it within 14 days you can ask for a replacement.*
| You won’t pay a penny more |
No expensive charges for parts, labour or call out – we’ll pay for them all. And if no fault is found you’ll not be charged.
| We’ll fix or replace with new |
If we are unable to repair your product, we’ll give you a brand new one.
| Unlimited repairs |
There’s no limit to the amount of repairs you can have, we’ll always be there to help.
| Request a replacement |
If your product goes wrong again after the 3rd repair, you can request a replacement.
| 24/7 freephone help & advice |
From camera trouble to camcorder glitches, our team of experts at our UK based Contact Centre are on hand to take your calls, all day, every day.
| Worldwide protection |
If your camera or camcorder breaks down whilst you’re abroad, don’t worry we can help.
*14 day repair promise starts from when we collect your item or when you drop your item to one of our stores.
You can purchase a Care Plan over 2 years or you can pay monthly by direct debit from as little as £3 a month. There’s no fixed term and you can cancel the agreement anytime you like.
|Cameras & Camcorders||3 Years||5 Years||Monthly|
|£151 - £200||£44||£69||£1.50|
|£201 - £300||£59||£79||£2.50|
|£301 - £400||£74||£99||£3.00|
|£401 - £500||£89||£109||£4.00|
|£501 - £600||£99||£129||£4.50|
|£601 - £700||£109||£139||£5.00|
|£701 - £2500||£119||£159||£5.50|
|With 2 years standard guarantee|
|151 - £300||£39||£59||£1.50|
|301 - £400||£59||£79||£2.50|
|401 - £500||£79||£99||£3.50|
|501 - £2500||£99||£129||£4.00|