CARE PLANSbrought to you by
We want you to enjoy using your new DVD player, Blu-ray player or home cinema for years to come. Your manufacturer’s product guarantee provides cover for mechanical and electrical breakdown but will be limited to a year and may not cover parts or breakdown through mishap.
One of the best ways of protecting your product now and in the future is with a Care Plan; providing peace of mind should the worst ever happen.
Alternatively, if your DVD player, Blu-ray player or home cinema system costs less than £150 you can purchase Instant Replacement. To find out more click here.
- Protection against breakdown or mishap
- We’ll fix or replace with new
- All parts, labour and call out charges covered
- Unlimited repairs
See the table below for the key benefits of the plan.
| Protection against breakdown |
Whether it’s a stuck disc or freezing, if your DVD player, Blu-ray player or home cinema goes on the blink, we’ll fix it.
| Protection against mishap |
We don’t expect you to wrap your product in cotton wool. If your product suffers a mishap, we’ll fix it.
| Fast fix |
We’re so confident we can repair your product quickly we’ve made a promise – if we fail to fix it within 14 days you can ask for a replacement.*
| You won’t pay a penny more |
No expensive charges for parts, labour or call out – we’ll pay for them all. And if no fault is found you’ll not be charged.
|We’ll fix or replace with new |
If we are unable to repair your product, we’ll give you a brand new one.
|Unlimited repairs |
There’s no limit to the amount of repairs you can have, we’ll always be there to help.
|Request a replacement |
If your product goes wrong again after the 3rd repair, you can request a replacement.
|24/7 freephone help & advice |
From firmware issues to cable dilemmas, our team of experts at our UK based Contact Centre are on hand to take your calls, all day, every day.
|Worldwide protection |
If you take your DVD player, Blu-ray player or home cinema with you when you move abroad and it breaks down, don’t worry, we can still help.
*14 day repair promise starts from when we collect your item or when you drop your item to one of our stores.
You can purchase a Care Plan over 3 or 5 years or you can pay monthly by direct debit from as little as £1.50 a month. There’s no fixed term and you can cancel the agreement anytime you like.
|DVD, Blu-ray & Home Cinema||3 Years||5 Years||Monthly|
|£151 - £200||£39||£59||£1.50|
|£201 - £300||£59||£89||£2.50|
|£301 - £400||£64||£94||£3.00|
|£401 - £1500||£69||£99||£3.50|