WHATEVER HAPPENS CARE PLANS

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600 engineers nationwide Over 2,000 repairs a day 3 months guarantee 3 months guarantee

Desktops PCs

We want you to enjoy using your new desktop computer for years to come. Your manufacturer’s product guarantee provides cover for mechanical and electrical breakdown but will be limited to a year and may not cover parts or accidental damage.

One of the best ways of protecting your desktop computer from now and in the future is with a Whatever Happens Care Plan. There are two levels of support - Whatever Happens Care Plan and Care Plan Premier. Our Premier Care plan includes additional benefits such as 24/7 freephone support, plus the loan of a laptop to keep you going.

Key benefits:

  • Covers breakdown through mishaps
  • We’ll fix or replace
  • All parts and labour charges covered
  • No fault-no charge

Ask yourself these few simple questions:

  • Will you be storing lots of work or personal information on your desktop?

  • Do you sometimes eat or drink when you are sitting at your desktop

  • Do you agree the cost to fix or replace a desktop is expensive?

  • If required, would you want an experienced engineer to fix your desktop?

If your answer is yes to any of the above, don’t leave things to chance; a Whatever Happens Care Plan will give you the peace of mind you need that should anything go wrong your desktop will be taken care of.

There are two levels of support to choose from; Whatever Happens Care Plan and Whatever Happens Care Plan Premier. See the table below for the key benefits of each plan.

Benefits at a glance

Whatever Happens Care Plan

Whatever Happens Care Plan Premier

We'll fix or replace it
If we are unable to repair, we’ll replace it with the same or similar product.

Max repair time 7 days*

Breakdown through mishaps
Because incidents do happen, even to the most careful of us!
Parts and labour costs covered
No expensive charges for parts and labour – we’ll pay for them all.
No fault - no charge
If no fault is found we won’t charge.
Request a replacement
If your desktop PC goes wrong again after the 3rd repair you can request a replacement.
Clever remote fix
You don’t have to wait in all day; you can request a time slot for collection.
Free recovery of lost files
If a file or precious document goes missing, we’ll try and track it down.
yes
Worldwide protection
If you take your product abroad, it’s still protected.
Computer Healthcheck every year
To make sure your computer works as good as new, you’ll be entitled to a free MOT every year to remove any nasties.
no yes
24/7 freephone support
From wireless woes to Windows® worries, we can solve your queries and show you how
Timed slot
You don’t have to wait in all day; you can request a time slot for collection
Yes
Loan laptop to keep you going
If we need to send your product to our repair lab, you can request a loan laptop.

*7 day maximum repair time starts from the date of the engineer’s first visit.

You can purchase plans over 2 or 3 years or you can pay monthly by direct debit from as little as £3 a month. There’s no fixed term and you can cancel the agreement at any time you like.

WHATEVER HAPPENS CARE PLAN

Desktop PCs 2 Years 3 Years Monthly
£300 and under £59 £79 £3.00
£301 - £350 £69 £99 £4.00
£351 - £400 £89 £109 £5.00
£401 - £500 £99 £129 £6.00
£501 - £600 £109 £149 £7.00
£601 - £700 £129 £189 £7.50
£701 - £800 £149 £229 £8.00
£801 - £2500 £159 £239 £8.50

WHATEVER HAPPENS CARE PLAN PREMIER

PC Base Unit 2 Years 3 Years Monthly
£300 and under £99 £129 £6.50
£301 - £350 £109 £149 £7.50
£351 - £400 £129 £159 £8.50
£401 - £500 £139 £179 £9.50
£501 - £600 £149 £199 £10.50
£601 - £700 £169 £239 £11.00
£701 - £800 £189 £269 £11.50
£801 - £2500 £199 £289 £12.00

Protect your product with a Whatever Happen Care Plan:

Just add a Care Plan to your order at the checkout