KNOWHOW 24/7 Help & Advice - 1 year service
Product code: 304431
- Free phone help service
- Help available 24/7
- "How to" advice
- Remote fix for computers
Members get full access to our UK-based experts through an exclusive Freephone number, so there's no need to worry about call costs if your issue takes some time to fix.
We can help
It doesn't matter how simple or complex your call is. We can do everything from give advice on how to use Windows applications through to connecting a Smart TV to the internet. We'll stay on the line and take you through the whole process so you can enjoy your product fully.
If you've got a complex computer issue, our innovative “Remote Fix” technology lets our expert share control of the mouse while they guide you through the solution over the phone. This state-of-the-art system lets you go hands-free while we do all the tricky stuff and lets us solve over 80% of computer problems right away.
You'll receive a starter pack with full details of how to start using this service when you buy a year's membership. Our experts will only be a call away, every hour, every single day with the KNOWHOW 24/7 Help and Advice service.
Technical specifications for KNOWHOW 24/7 Help & Advice - 1 year service
|Services included||Computer phone service|
|Activation method||Immediate activation - provide your order reference number, which is in your order confirmation email|
|Duration||1 year service|
|Support Method||Phone & Remote support|
|Support Availability||Call our UK-based Freephone number – 24/7, 365 days a year
''How to'' advice
Supports all your devices
UK based call centre
NOTE: The 24/7 service excludes major domestic appliances including: Fridges, Freezers, Ovens, Washing Machines and Tumble Dryers.
Did you know you can order online and collect in store for free?
It's simple - just select 'Collect in store' from the basket page, type in your town or postcode and we will show stock availability for your nearest stores.
There are two Order Online and Collect in Store services:
Reserve and Collect
If your local store has the product in stock, you can reserve it online to be paid for and collected in store. Your item will be available to collect one hour after the reservation and it will be held until the end of the following day.
Pay and Collect
If your local store doesn't have this product in stock, you can pay online and then have it delivered to store for collection.
Your item will be sent from our warehouse to the store for free and will be available to collect from 5pm on your chosen day of delivery, including next day. Your product will be available to collect for 28 days after delivery.