Contact Us

Sales, customer service and Care Plans

You can speak to a member of our Sales Team on 0344 561 0000 . They are available:

  • Monday to Friday: 8am - 8pm
  • Saturday: 9am - 6pm
  • Sunday: 10am - 5pm

Customer Service and Care Plan support can be reached on 0344 561 1234 and is available:

  • Monday to Friday: 8am - 8pm
  • Saturday: 8am - 6pm
  • Sunday: 9am - 6pm

Tracking your order

You can track your order online at our Knowhow Track it page, or via the courier specified in your confirmation email. All you need is your reference number (found on your confirmation email), your postcode and telephone number.

If you have chosen standard free delivery for a TV over 39", you can find out the expected time of your delivery after 9pm the night before your confirmed delivery date. Simply go to Knowhow Track it and enter your details to view the delivery schedule. Please note: In some instances, the information for your delivery may not become available until after 10pm.


If you are having difficulties with a product, please contact our Knowhow team on 0344 561 1234 .

They provide expert technical support for all of our products, including laptops, desktops and tablets.

Technical support is available 24/7, although opening hours are subject to change over the Christmas period and on bank holidays.

Write to us

If you would rather write to us, you can reach us at:

PC World
PO Box 1687
S2 5YA

Email us

To enable us to answer your query as quickly as possible, please provide your name, postcode, and phone number along with any other relevant information such as your order number or other purchase details. Thank you.