Help with your product

Help with your order

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We have one of the largest customer contact centres in electrical retailing. Our team is dedicated to help support you before and after you place your order – 7 days a week.

Ask a question about your order

For an immediate response to any questions you have about a purchase, after sales query or to give us some feedback, please contact our Customer Services Team on 0844 561 0000 and select from the following 5 options:

Or you can log into My Account and use the Contact Us facility

 

Ask a question about home delivery

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Call our home delivery helpline on 0844 561 1234

Opening hours:

  • Mon–Fri: 8am–8pm
  • Sat: 8am–6pm
  • Sun: 9am–6pm
 

Contact whateverhappens

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Call whateverhappens on 0844 561 1234

Opening hours

  • Mon–Fri: 8am–8pm
  • Sat: 8am–6pm
  • Sun: 9am–6pm
 

Supplier contact details

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For contact information for products from some of our most popular brands:

Apple
Tel: 0870 8760753

Asus Helpline
Tel: 0844 800 8340

Canon
Tel: 0844 8111213
Opening hours: 9 – 5pm

Epson
Tel: 0871 423 7766

Fuji
Tel: 0844 5532322
Opening hours: 9 - 5pm

Goodmans
Tel: 0871 230 1777

HP
Tel: 0844 3690369

Kodak
Tel: 0870 243 0270

Lexmark
Tel: 08704 440 044

LG
Tel: 0844 8471400

Microsoft
Tel: 0870 501 0100

Nexus Tablet
Tel: 0844 335 6688

Panasonic
Tel: 08705 357 357

Samsung
Tel: 0845 726 7864

Sharp (product info & parts)
Tel: 08705 274 277

Sony UK
Tel: 0844 8466 555

Tom Tom
Tel: 0845 161 0009

Toshiba
Tel: 01932 841 600
Opening hours: 9 -5.30pm

Xbox Helpline
Tel: 0800 587 1102