Shopping with PC World

Here at PC World we want to make your experience shopping with us online as easy as possible. With this in mind, here you’ll find a list of useful pages when using our site, including registering with us, how to buy online, all about your order and payments and security and peace of mind.

We’re thrilled you’ve chosen PC World and we want to make sure you’re thrilled with us.

Questions About Your Order

Ask a question about your order

 

The simplest way to get in touch with our Customer support team is via the Contact us facility located on the 'Customer services' page.
 
Alternatively if you have any questions about a purchase, an after sales query or simply wish to give us some feedback, you can call us on 0844 561 0000 and select from the following 4 options:
1. For details of local stores including address and opening hours
2. To talk to our team about buying a product or to reserve an item at your local store
3. If you are expecting a delivery or any other aspects of our delivery service
4. Any other service including product faults and repairs or other after sales service

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Ask a question about home delivery

 

Call our home delivery helpline on 0844 561 7000

Opening hours:
Mon–Fri: 8am–8pm
Sat: 8am–6pm
Sun: 9am–6pm

Contact whateverhappens

 

Call whateverhappens on 0800 587 8787

Opening hours
Mon–Fri: 8am–8pm
Sat: 8am–6pm
Sun: 9am–6pm

If you suspect a fault with your large screen TV over 24"

 

We have a dedicated support team who will be able to assist you should you suspect a fault with your TV within your warranty period. Please call them on 0844 561 0000 for advice:

Opening hours
Mon–Fri: 8am–8pm
Sat: 8am–6pm
Sun: 9am–6pm

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