Our Knowhow experts will:
Set up your new laptop exactly how you want it
- Create recovery media
- Set up a Windows account
- Switch on parental controls
- Install any software or hardware purchased
Transfer all your stuff from your old laptop to your new one*
- All your files, photos, music and videos transferred to your new computer
- Simply bring your current laptop along to your nearest Knowhow service bar and we’ll take care of the rest
Give you access to our online course
Learn how to make the most of Windows, including courses on:
- Microsoft Edge
- Windows Hello
- And much more!
£50 (SAVE £60)
Total separate selling price £110, only available in stores with a Knowhow service bar
SET UP & SHOWHOW
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The Knowhow team can set up your new PC or Mac computer, tablet or gadget in store wherever there is a Knowhow bar. Standard computer set up will to get your PC up and running straight away, but if you’d like extra benefits or would like to get to learn more about the technology, you can choose Set Up & Personalise or have a 30 minute Showhow tutorial. Each service can be purchased by itself or you can combine them with a Set Up & Showhow.
Click on the links below to find out more:
We’ll get you up and running in no time. As well as upgrading your new computer to Windows 10, we’ll also set up a Windows account, install essential apps and create the recovery media.
We’ll set up your new computer exactly the way you want. This service includes all of the above plus we’ll set up your email accounts, install any hardware or software purchased, personalise your desktop and more.
This service features a one-to-one 30 minute in store tutorial, where we'll show you how to make the most of your new Windows 10 computer. We’ll show you how to personalise your desktop and lock screen, create a PIN/ picture password and take you through apps such as Contacts, Photos and News. We’ll then show you how to use the new features including Cortana, Microsoft Edge and the Action Centre.
This service includes all the features of computer set up & Personalise, plus the 30 minute in store Showhow tutorial.
We’ll set up your new Apple computer exactly the way you want it. We’ll set up your email account and parental controls, and install any software or hardware purchased. Plus we’ll transfer your old files across to your new Apple computer.
This one-to-one in store tutorial will explain and demonstrate the benefits of Apple’s OSX software, and lasts approximately 30 minutes.
This service includes all the features of Apple set up & Personalise, plus the 30 minute in store Showhow tutorial.
We’ll register and create your account. We’ll then set up your email and install your SIM and SD card so you tablet is ready to go.
This one-to-one in store tutorial will explain and demonstrate the benefits of your new tablet and give you hints and tips on how to make the most of apps.
This service includes Tablet set up and a 30 minute Showhow tutorial.
We’ll set up your camera to your personal preferences and install the memory card. We’ll then give you a demonstration of the key features and answer any questions.
We’ll set up your new digital SLR camera, explain the buttons and give you hints and tips on how to take professional photos.
This 30 minute service combines camera set up and the Showhow tutorial.
This one-to-one service will get you started with your new Chromebook and will demonstrate the benefits of Google’s operating system.
We’ll set up your new Kindle or eReader so you can start reading your favourite books straight away. We’ll register your product and create your account. We’ll then show you how to download free or trial eBooks, demonstrate the key features and answer any questions.
Lean on our experts for guides, tutorials, hints, tips and much more.
Find out more
Did you know that help is at hand in other ways too? An absolute goldmine of information, the Knowledge Bank has over a thousand articles on everything to do with your products and the latest technology.