AFTER-SALES SERVICES

brought to you by Knowhow logo

Let us do the hard work for you

Our Knowhow team of experts can provide help and support for your new TV with a whole host of services from the moment your buy:

tv & entertainment protection

Services

DELIVERY

You can choose to have your new product delivered on a day and/or time to suit you, but if you’re happy to wait, it’s free.

RECYCLE

We’ll take away your old TV (over 39”) for recycling when we deliver your new one, or you can bring it into a store and we’ll take it from there.

INSTALLATION

Our team of experts can set up and install your new TV to a stand to save you the hassle. And if you choose a Premier installation we’ll also embed the cables.

SUPPORT

Technology is puzzling at times. If you’re new TV or other products are leaving you perplexed, our experts can provide 24/7 help and advice over the phone.

PRODUCT PROTECTION

It’s not worth leaving things to chance. For peace of mind our care plans will protect your new TV against mishap or breakdown.

PICTURE PERFECT

Our easy to use step-by-step video guide shows you how to optimise your TV so you get the best possible picture in your home.

KNOWLEDGE BANK

Hints, tips, troubleshooting, tutorials, guides and more...

Find out more

Did you know that help is at hand in other ways too? An absolute goldmine of information, the Knowledge Bank provides free access to our library of over a thousand articles on everything to do with your products and the latest technology.