DELIVERY AND RECYCLING

The key to our delivery service is flexibility; you can choose your delivery in the morning or the evening and even over the weekend – just select an option to suit you. Our first delivery is made at 7am and last at 8pm and we will always phone you 30 mins before we are due to arrive.
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If you have old large electrical equipment you want to recycle you can either: Bring your old product into any of our Currys/PC World/Currys.digital stores or Megastores; or when we deliver your new product to you we’ll collect and recycle your old TV or large domestic appliance for free!
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INSTALLATION

Installing large appliances can be a little daunting, especially when they require plumbing or gas connections. KNOWHOW™ has a team of fully trained, Gas Safe (previously Corgi) registered installers around the UK ready and waiting to help you.
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TV WALL MOUNT & DEMO

If you’re looking for a great home cinema experience with your flat screen TV then our wall mount service is just for you. Our expert installers can secure your TV to the wall and hook up your DVD player, Sky box, games consoles, home cinema system and other gadgets easily - all that is left for you to do is sit back and enjoy the experience.

Our TV wall mount installation service is available for TVs bought from PC World, or elsewhere. Ask a colleague in-store for more information.
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HOME THEATRE SET UP & DEMO

The thrill of buying a brand new TV is amazing, but can be short-lived when you realise you need to tackle a mountain of cables or a cumbersome stand before you can enjoy your purchase. Relax, and let KNOWHOW team of experts get it sorted for you with our TV Set Up & Demo service.

We can come to your home on a day to suit you, assemble your TV stand and get you hooked up ready to view, with all the cabling neatly organised around the back.
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AERIAL INSTALL & TUNE

We''ll supply, install and align a new high quality aerial and connect it to your Freeview TV / receiver. We'll scan and tune in available digital channels.

AERIAL MULTIROOM INSTALL AND TUNE

We'll supply and install aerial cable and connect to your existing aerial, additional Freeview receiver and TV. Then we'll scan and tune in all available digital channels.

FREESAT SETUP & DEMO

Freesat lets you access free satellite TV channels, including a range of HD channels.

All you need to do is buy your Freesat receiver box, or Freesat+ PVR and we’ll do the rest.

Pop in and have a chat with a member of the KNOWHOW™ Team at your local store to see how we can help you make the most from your Freesat experience.

FREESAT INSTALL & DEMO

We''ll supply and install a new satellite dish, setup your Freesat receiver, connect it to your TV, and tune in available channels. Multi-room options are available.

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COMPUTER SET UP & PERSONALISE

We KNOWHOW to setup your new Apple Mac or Microsoft Windows PC. We'll install your software, setup your gadgets and show you how everything works. Enjoy your new computer.

SOFTWARE INSTALL & CHECK

To save you the hassle, once you've chosen the software you want, we can install it on the spot. Just bring in your PC and we'll take care of the rest.

OPERATING SYSTEM UPGRADE & CHECK

If your PC or Mac computer is a few years old the chances are that you’ll be running an older version of the operating system. This means that you could be missing out on some of the latest support for new technology and software.

Upgrading to Microsoft Windows 7 or Mac OS X Lion will mean that you’re making the most of your computer and all the features and benefits that the latest technology has to offer.

CAMERA SET UP & GO

All these features can be confusing; what does geo tagging mean? What are night mode, sports mode and ISO?

The KNOWHOW™ Team are on hand to help you navigate the mine field of the digital camera world with our Camera Set up and Personalise service.

We’ll setup your compact, bridge or SLR camera and make sure everything is working, then give you a demonstration of all those features.

HARDWARE INSTALL & CHECK

The KNOWHOW™ Team are on hand to give you simple, non techie advice on the best way to upgrade your computer. There’s no need to get your hands dirty because we can install your new upgrades for you.

NETWORK SET UP & SUPPORT

The KNOWHOW™ Team are networking experts. We can come to your home and do all the fiddly configuration and set up that will allow you enjoy all those “connected” features of your gadgets.

TABLET SET UP & PERSONALISE

Whether you choose Apple iPad, BlackBerry PlayBook or Google Android, we have the KNOWHOW™ to get you up and running, making the most of your new Tablet. We’ll give you 50GB of online storage allowing you to access your files, music, photos and videos on the move. A KNOWHOW™ Expert will show you how everything works so you won’t need the manual.

TABLET SET UP & PERSONALISE, PLUS INTERNET PROTECTION

Whether you choose Apple iPad, BlackBerry PlayBook or Google Android, we have the KNOWHOW™ to get you up and running, making the most of your new Tablet. We’ll give you 50GB of online storage allowing you to access your files, music, photos and videos on the move. A KNOWHOW™ Expert will show you how everything works so you won’t need the manual. Plus stay secure with Norton Security (Android)

NETBOOK SET UP & GO

Netbooks are great for those of us who just need to do a bit of web surfing, sending emails and editing Office documents on the move. They’re small, light and the battery lasts for hours. Setting them up for the first time is a bit different to laptops because Netbooks don’t have CD or DVD drives. We can get you set up in no time.

KNOWHOW APPCENTRE

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SET UP & SUPPORT

With SET UP & SUPPORT™ we really have thought of everything. From set up and personalisation of your computer to protection for your PC and identity – SET UP & SUPPORT™ includes the lot.

You’ll also be able access our clever 24/7 remote fix phone service which can solve over 80% of all your computer problems in an instant!

CLOUD BACKUP

We use our computers for work, entertainment and learning, which means we build up a library of files that we cannot afford to lose. What would happen if your computer failed, or was lost or stolen? Do you have a backup of your precious files, folders, music, emails, videos and photos?

KNOWHOW™ Cloud Backup is an easy way to keep your files and folders backed up to our secure Internet storage. Once backed up your files can be accessed whenever you need them. Store upto 500GB.

Our easy to use software is quick to install and will continue to backup your computer without you having to remember.

VIRUS & SPYWARE REMOVAL

If your computer is infected by a virus, Trojan, worm, spyware or malware KNOWHOW™ can help. Our experts are able to track down those nasty bugs and wipe them from your computer.

24 7 HELP & ADVICE

This service will put an end to those computer frustrations. Struggling to get onto the internet or are you concerned about those strange pop ups? Perhaps you’re trying to attach a photo to an email or worried that your PC may have a virus? Our 24/7 HELP & ADVICE™ service will solve all these problems and more. It comes with our clever remote fix service where we can share control of your mouse and fix your problem remotely.

CLOUD BACKUP & SHARE

We live in a digital age of music and video files, digital photos, office documents and emails. These electronic files are an important part of our lives and we want to be able to access them on multiple devices, and also make sure they are safe and can’t be lost.

It can be a bit of a nightmare finding a way to do this all in one place. KNOWHOW™ Cloud Backup & Share is the answer you’ve been looking for. With our great new service you can:

• Backup 3 computers to 1TB of online storage.
• Share files and photos with family and friends.
• Stream music, movies and photos to your smartphone, tablet or computer.
• Edit Microsoft Office documents on the move.
• And more.

Our easy to use software is quick to install and will continue to backup your computer without you having to remember.

COMPUTER HEALTHCHECK

Our great value Computer Healthcheck is all you need to keep your PC running smoothly. We'll check Windows is OK and remove nasty viruses and spyware.

• MOT for your PC
• Viruses & spyware removed
• Hardware upgrade advice

SYSTEM RESET & RESTORE

If your computer is playing up or Windows won''''t load we can help. Our experts can re-install Windows and all Windows updates to get you up and running again.

• Get you PC back to normal
• Windows re-installed
• Setup user accounts and passwords
• Operating System discs created

INFINITY

For a single monthly payment, INFINITY enables you to choose any laptop, desktop, netbook or Apple computer together with our ultimate support and protection package.

You’ll also be able to keep up to date with the latest technology by upgrading your product every 2 years. When you do, we’ll send you back 25% of the value of your original computer.
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DATA TRANSFER & CHECK

Moving files and settings from your old computer to your shiny new one just got easier. Our Data Transfer & Check service moves files, photos, music, videos and settings saving you time and stress.

• We move your files & folders to your new computer
• We''ll transfer all your music, videos & photos
• Mac & Windows supported

DATA WIPE & CHECK

Getting rid of your old computer or hard drive? We can fully wipe your hard drive to permanently remove your files and folders. Great for protecting your identity and privacy.

• Securely erase all data on your computer
• Protect your identity
• We can recycle your computer

DATA RESCUE & PROTECT

If you accidentally delete important files, photos or home videos we can help. Our state of the art technology can recover your lost or deleted files from Apple Mac and Microsoft Windows computers.

• Lost or deleted files recovered
• Files put onto DVD, USB stick or external hard drive
• Old hard drive securely recycled
• Mac & Windows computers

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AERIAL FAULT & FIX

We'll realign your existing aerial for optimal strength and replace any damaged or worn out cabling or parts. Then we'll retune all available channels in your area.

• Your aerial fully repaired
• Improved signal strength
• Scan and tune in all available channels

WHATEVER HAPPENS

If it lets you down we''ll get you up and running again.
Learn more about all the Whatever Happens services.

INSTANT REPLACEMENT

For products £150 or less:

• If it breaks we''''ll replace
• A new one on the spot
• Protection for 3 years
• Breakdown through mishaps
• Worldwide protection

GAMES CONSOLE FAULT & FIX

We can repair main brands of games consoles including Xbox 360, PlayStation and Wii in our state of the art repair lab.

• We'll diagnose your console
• Speedy repair service
• 3 month repair warranty

DESKTOP PC FAULT & FIX

If your desktop computer breaks down we can repair it in our state of the art repair lab. If we can't repair it you won't pay a penny.

• We''ll diagnose your PC
• Speedy repair service
• 3 month repair warranty

DIGIBOX FAULT & FIX

We can repair your fault Sky or Freesat digibox in our state of the art repair lab. Our experts will get you back to normal viewing in no time.

• We'll diagnose your digibox
• Speedy repair service
• 3 month repair warranty

LAPTOP FAULT & FIX

If your laptop breaks down the experts and KNOWHOW can get you up and running again. We can repair major brands in our laptop repair workshop.

• We'll diagnose your laptop
• Speedy repair service
• 3 month repair warranty

TV FAULT & FIX

If your TV stops working then we can fix it. KNOWHOW has a state of the art TV repair lab ready to get you back up and running.

• We'll diagnose your TV
• Speedy repair service
• 3 month repair warranty

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WANT TO KNOW MORE?

Find out more by visiting www.knowhow.com or come into one of our service bar stores and talk to a KNOWHOW expert, find one here

Alternatively, give us a call on 0844 561 1234 and we will talk you through how best we can give you technical advice and assistance for your choice of product.