KNOWHOW 24/7 Help & Advice - 1 year service

  • Free phone help service
  • Help available 24/7
  • "How to" advice
  • Remote fix for computers

Available for Home Delivery

Available for Home Delivery


Home Delivery Information

Next Day, Named Day and Time to Suit Delivery (from £4.99)

When you order through Currys website we want to make sure you get your purchase when you want it. That's why we offer a range of premium delivery services including Next Day delivery, a day of your choice for delivery and even 4 hour time slots to suit your schedule.

Free home delivery on all orders (within 5 working days)

If you are happy to wait up to 5 working days, then every order you place through Currys website for home delivery offers you free delivery as standard. No minimum spend, no fuss and you can even track your order after you place it.

Available to Order Online & Collect in Store from next day

Available to Order Online & Collect in Store from next day


Order online & collect in store

This product is available for one of our Order & Collect services in our stores.

Reserve & Collect

If your local store has the item in stock, you can reserve it online to be paid for and collected in store.
Your item will be available for collection one hour after reservation and will be held until the end of the following day.

Pay & Collect

If your local store does not have stock, you can pay online and then have it delivered to store for collection.
Your item will be sent from our warehouse to the store and will be available to collect from 5pm on your chosen day of delivery. Your product will be available to collect for 28 days after delivery.


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Product details

Whenever you have a technological trauma, we're here to help with our KNOWHOW 1-year 24/7 Help and Advice service. We have experts in every area of technology ready and waiting for your call, no matter what time of day or night, all year round. The service covers most household technology, so whether you've got a computer conundrum or your TV is being troublesome we can help!

Freephone assistance

Members get full access to our UK-based experts through an exclusive Freephone number, so there's no need to worry about call costs if your issue takes some time to fix.

We can help

It doesn't matter how simple or complex your call is. We can do everything from give advice on how to use Windows applications through to connecting a Smart TV to the internet. We'll stay on the line and take you through the whole process so you can enjoy your product fully.

Remote fix

If you've got a complex computer issue, our innovative “Remote Fix” technology lets our expert share control of the mouse while they guide you through the solution over the phone. This state-of-the-art system lets you go hands-free while we do all the tricky stuff and lets us solve over 80% of computer problems right away.

You'll receive a starter pack with full details of how to start using this service when you buy a year's membership. Our experts will only be a call away, every hour, every single day with the KNOWHOW 24/7 Help and Advice service.

Product code: 304431

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Service details
Services included Computer phone service
Activation method Immediate activation - provide your order reference number, which is in your order confirmation email
Duration 1 year service
Support Method Phone & Remote support
Support Availability Call our UK-based Freephone number – 24/7, 365 days a year
Remote fix
''How to'' advice
Supports all your devices
UK based call centre

NOTE: The 24/7 service excludes major domestic appliances including: Fridges, Freezers, Ovens, Washing Machines and Tumble Dryers.