Whenever you have a technological trauma, we're here to help with our KNOWHOW 1-year 24/7 Help and Advice service. We have experts in every area of technology ready and waiting for your call, no matter what time of day or night, all year round. The service covers most household technology, so whether you've got a computer conundrum or your TV is being troublesome we can help!

Freephone assistance

Members get full access to our UK-based experts through an exclusive Freephone number, so there's no need to worry about call costs if your issue takes some time to fix.

We can help

It doesn't matter how simple or complex your call is. We can do everything from give advice on how to use Windows applications through to connecting a Smart TV to the internet. We'll stay on the line and take you through the whole process so you can enjoy your product fully.

Remote fix

If you've got a complex computer issue, our innovative “Remote Fix” technology lets our expert share control of the mouse while they guide you through the solution over the phone. This state-of-the-art system lets you go hands-free while we do all the tricky stuff and lets us solve over 80% of computer problems right away.

You'll receive a starter pack with full details of how to start using this service when you buy a year's membership. Our experts will only be a call away, every hour, every single day with the KNOWHOW 24/7 Help and Advice service.

Product code: 304431