REPAIR & SUPPORT PLANS
We want you to enjoy using your new tablet or eReader for years to come. Your manufacturer’s product guarantee provides cover for mechanical and electrical breakdown but will be limited to a year and may not cover parts or breakdown through mishap.
One of the best ways of protecting your tablet or eReader now and in the future is with a Repair & Support Plan; providing peace of mind should the worst ever happen.
With a Repair & Support Plan you’ll benefit from a 14 day repair promise, unlimited repairs and 24/7 freephone help & advice. You have the option to pay once for 2 years protection or you can choose to pay as you go.
- Protection against breakdown or mishap
- We’ll fix or replace with new
- 24/7 freephone help & advice
- Worldwide protection
Ask yourself these few simple questions:
Will you take your tablet out of the home or abroad?
Do you agree that the cost to fix or replace a tablet is expensive?
Would you be unsure where to turn if your tablet breaks down?
Do you want an experienced engineer to fix your tablet?
If your answer is yes to any of the above, don’t leave things to chance. A Repair & Support Plan will give you the assurance you need should anything go wrong.
|Protection against breakdown |
Whether it’s frozen or faulty, if your tablet or eReader breaks, we’ll fix it.
| Protection against mishap |
We don’t expect you to wrap your tablet or eReader in cotton wool. If your product suffers a mishap, we’ll fix it.
| Fast fix |
We’re so confident we can repair your product quickly we’ve made a promise – if we fail to fix it within 7 days you can ask for a replacement.*
| You won’t pay a penny more |
No expensive charges for parts, labour or call out – we’ll pay for them all. And if no fault is found you’ll not be charged.
| We’ll fix or replace with new |
If we are unable to repair your product, we’ll give you a brand new one.
| Unlimited repairs |
There’s no limit to the amount of repairs you can have, we’ll always be there to help.
| Request a replacement |
If your product goes wrong again after the 3rd repair, you can request a replacement.
| 24/7 freephone help & advice |
From tablet trouble to gadget glitches, our team of experts at our UK based Contact Centre are on hand to take your calls, all day, every day.
| Worldwide protection |
If your tablet or eReader breaks down whilst you’re abroad, don’t worry we can help.
*7 day repair promise starts from when we collect your item or when you drop your item to one of our stores.