What is refurbished?

These products will come from returned products from our customers these can range from returns due to faults or as simply as the customer has changed their mind or had difficulty using the product however the product was unsealed on return so require checking at our professional refurber.

All computers are fully tested (including full burn-in testing), have undergone a stringent data erasure process using market leading data software. They are thoroughly cleaned however may possess signs of cosmetic wear or handling, including scratches, which do not affect the performance of the unit. All refurbished laptops also receive a further final quality control check before being re-packaged in a new, unbranded plain box which includes equivalent accessories to those supplied with the original product.

What you can expect from your refurbished computer:

• Fully functional computer with relevant operating system
• The same 12 month Dixons Retail Ltd warranty you would receive when buying any brand new product
• Service carried out by our experienced and professional KnowHow team
• Fantastic pricing
• Products may not contain original manuals/documentation/third party software