Frequently Asked Questions

1. I have a product in warranty that has developed a fault. What can I do?- read more

2. A product has developed a fault and is out of warranty. What can I do?- read more

3. Can I return an unwanted product?- read more

4. What offers are there at the moment?- read more

5. How will my product be delivered?- read more

6. How do I change the delivery date of my item?- read more

7. How do I track my order?- read more

8. Can I purchase spare parts?- read more

9. What is Order & Collect?- read more

10. Can you collect my old product?- read more

11. Do you offer home or business installation?- read more

12. Do you price match other retailers?- read more

13. Where is my nearest store?- read more

14. What if I’m collecting from a Carphone Warehouse store?- read more

15. How do I contact you?- read more

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