Order online to collect in store, it’s free

Not around to accept a delivery? Or want to avoid any charges that might apply if we did deliver? Then order online to collect locally from our 800-strong network of Currys PC World stores and selected Carphone Warehouse stores*.

Our Collect now and Send to store options are so easy to set up. Plus they’re 100% free, no matter how little or much you’re spending – unlike some other retailers' click and collect services.

Order & Collect FAQs

Why choose Collect now?

Choose this option to:

  • Collect on the same day as you order, so faster than we can deliver; or
  • Collect next day, while avoiding any charges you’d pay for next-day delivery
  • Pay cash, or by card in person

How does Collect now work?

It’s simple:

  1. When you order, you reserve your selections at a local store with stock, and we give you a unique reservation code to present in store
  2. You collect when you like from 1 hour after you order until the end of the next working day
  3. You pay on collection (once you’ve checked out, we’ll email you an order confirmation containing full collection details)

How do you set up Collect now?

You have two ways to set up Collect now.

Option 1 – direct from the product page

Beginning on the product page for the item you’ve chosen:

  1. Use our Availability Checker. In the box, enter the postcode or town you’d like to collect from; then click or tap the magnifying glass.
  2. When the page refreshes, select the ‘Collect in store’ tab (if available) to see local stores you can collect from. 
  3. Select the store you'd like to collect from.
  4. From here, you can continue shopping, or onto checkout (where we’ll ask you to enter some details so we can email you your unique reservation code).

Option 2 – from inside checkout

Starting on the product page for the item you’ve chosen:

  1. Select ‘Add to basket’.
  2. A new page shows the item has been added. Now, select ‘Continue to basket’.
  3. On the basket page, select ‘Collect it for free', then 'Go to checkout'.
  4. In checkout, enter a town or postcode to collect from, then tap or click the magnifying glass.
  5. You'll now see a list of local stores, with any offering Collect now for your items clearly shown. Select the store you'd like to collect from. 
  6. The page refreshes to show the Collect now option you’ve picked. If this is all OK, select 'Continue'.
  7. On the 'How to collect' page, enter the requested details, and select ‘Reserve items’. We’ll send you a confirmation email including the reservation code you’ll need to bring when you come to collect.

Why choose Send to store?

Choose this option to:

  • Order items into a store without stock, to get there on a day of your choice
  • Pick up on that day, or on a later one that suits you better, but without paying the charges that would apply for a time-slot delivery
  • Pay conveniently online

How does Send to store work?

It’s simple:

  1. When you order, you choose a local store for your items to be sent to (usually 1-3 days later)
  2. You pay for your items online
  3. Once your items have arrived, the store tells you and holds them for 4 weeks so you can collect (you’ll find full collection details in the order confirmation we email you)

How do you Send to store?

You can Send to store in either of two ways.

Option 1 – direct from the product page

Starting on the product page for the item you’ve chosen:

  1. Use our Availability Checker. In the box, enter the postcode or town you’d like to collect from; then click or tap the magnifying glass.
  2. When the page refreshes, select on the ‘Collect in store’ tab (if available) to see local stores you can collect from. 
  3. Any stores offering Send to store on your chosen items are clearly marked; select the store you want to collect from.
  4. From here, you can continue shopping; or on to checkout (where you get to choose the date you want your items to arrive in store).

Option 2 – from inside your checkout

Starting on the product page for the item you’ve chosen:

  1. Click on ‘Add to basket’.
  2. A new page confirms the addition to your basket. Now, click on ‘Continue to basket’.
  3. On the basket page, click on ‘Collect it for free’, then 'Go to checkout'.
  4. In checkout, enter a town or postcode to collect from, then tap or click the magnifying glass.
  5. You'll now see a list of local stores, with any offering Send to store for your items clearly shown. Select the store you'd like to collect from.
  6. The page refreshes to show the Send to store option you've picked. If this is all OK, select 'Continue'.
  7. Enter the requested details as you progress through checkout. Set the date you want your order to arrive in store for collection using the options at the bottom of the 'Delivery options' page. Then click continue to proceed to the payment pages and complete your order.

*Please note: Collect now and Send to store are only available on selected items at selected stores. If we can’t offer you these options, we can normally deliver your order instead.

Back to top