600 engineers nationwide Over 2,000 repairs a day 3 months guarantee 3 months guarantee


When you buy your new television your manufacturer’s product guarantee will provide cover for mechanical breakdown. Our Repair & Support Plan is designed to provide a more comprehensive after-care service, made to give you the assurance that the product you’ve just bought will be protected from now on.

With a Repair & Support Plan you’ll benefit from a 7 day repair promise, unlimited repairs and you’ll never pay a penny more - all parts, labour and call out charges are included. You have the option to pay once for 3 or 5 years protection or you can choose to pay as you go.

Key benefits:

  • Protection against breakdown or mishap
  • We’ll fix or replace with new
  • All parts, labour and call out charges covered

Ask yourself these few simple questions:

  • Do you plan on owning your new TV for several years?

  • Would you agree that to repair or replace your TV would be expensive?

  • Do you want an experienced and qualified engineer to fix your TV?

If your answer is yes to any of the above, then you should definitely consider a Repair & Support Plan to give you the peace of mind should things go wrong.


Protection against breakdown
Whether it’s a scrambled screen or connection fault, if your TV goes on the blink, we’ll fix it.
Protection against mishap
We don’t expect you to wrap your TV in cotton wool. If your TV suffers a mishap, we’ll fix it.
Fast fix
We’re so confident we can repair your TV quickly we’ve made a promise – if we fail to fix it within 7 days you can ask for a replacement.*
You won’t pay a penny more
No expensive charges for parts, labour or call out – we’ll pay for them all. And if no fault is found you’ll not be charged.
We’ll fix or replace with new
If we are unable to repair your TV, we’ll give you a brand new one.
Unlimited repairs
There’s no limit to the amount of repairs you can have, we’ll always be there to help.
Request a replacement
If your product goes wrong again after the 3rd repair, you can request a replacement.
24/7 freephone help & advice
From connection issues to picture problems, our team of experts at our UK based Contact Centre are on hand to take your calls, all day, every day.
Worldwide protection
If you take your TV with you when you move abroad and it breaks down, don’t worry, we can still help.

*7 day repair promise starts from when we collect your item or when you drop your item to one of our stores.

View the Repair & Support plan price guides

Protect your product with a Repair & Support Plan:

Just add a Repair & Support Plan to your order at the checkout